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Accessibility Statement

Accessibility Statement for East Ham Specialist Medical Services
 

Website Accessibility Commitment


We want everyone — including people with disabilities — to be able to use the Eastham Specialist Medical Services (ESMS) website. This means you should be able to:

  • Navigate most of the website using just a keyboard or assistive technologies like screen readers. 

  • Resize text up to 200% without loss of content or functionality. 

  • Access key information on services, contact details, and how to book appointments.


We are committed to making our digital services accessible and improving them over time.


How Accessible This Website Is

At present, we have not yet completed a formal accessibility audit of this website against the Web Content Accessibility Guidelines (WCAG) 2.2 level AA standards. 


As a result:

  • Some images on the site may be missing descriptive alternative text.

  • Some form controls or links may not be fully labelled for screen readers.

  • Some content in PDFs (if any) might not be fully accessible.

We are actively working to address these issues and improve accessibility across the site.


Feedback and Contact Information

If you have difficulty accessing content on this website, need information in a different format (for example large print, audio, easy read or braille), or notice an accessibility barrier:


Email: aviator.medicals@gmail.com
Phone: 0151 327 9700


Please include:

  • The web address (URL) of the page you’re having problems with.

  • Your name and contact details.

  • The format you would like the information in.


We aim to respond within 5 business days.


Enforcement Procedure

While ESMS is a private healthcare service and not legally required to publish an accessibility statement under the UK Public Sector Bodies (Websites and Mobile Applications) Accessibility Regulations 2018, we value accessibility as part of our commitment to inclusive care. 

If you are not happy with our response, you may choose to contact an advisory body such as the Equality Advisory and Support Service (EASS) for independent advice.


Technical Information About This Website’s Accessibility

We are continuously improving the accessibility of our site. As part of this, we plan to:

  • Perform regular accessibility reviews.

  • Address high-impact accessibility issues first (e.g., alt text, keyboard navigation, form labels).

  • Improve on-site documentation of accessibility practices. 

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